Technical Support Pathway
Eastern New Mexico University – Ruidoso Branch Community College
About This Program
ENMU-Ruidoso CyberSkills2Work offers a one-year, intensive training program. It is designed to prepare students to work as a cyber defense infrastructure support specialist to meet current and future employer requirements. The learned requirements are based on the NICE Framework Work Role’s operate and maintain and protect and defend categories of cybersecurity job functions.
About This Pathway
The Cyber Defense technical support pathway is designed to prepare participants to support customers who need assistance utilizing client-level hardware and software in accordance with established or approved organizational process components such as management plans and organizational processes and procedures.
Eligibility
- Must be a U.S. citizen or permanent resident.
- Must be a veteran, transitioning service member, first responder, woman, military spouse, underrepresented minority, or government personnel.
- Must have at least a high school diploma, GED, or equivalent. (School transcripts of the highest level of education completed are required.)
- Must have some IT or cybersecurity experience.
- Must apply for admission to ENMU-Ruidoso’s Computer & Network - Security Certificate Program.
Prerequisites
N/A
Cost
Free
Target Work Role(s)
Delivery Format
Asynchronous Online
Level
Entry Level
Industry Certifications Included
- CompTIA A+
- CompTIA Network+
- EC-Council Disaster Recovery Professional (EDRP)
Start And End Dates
- 2024-08-20 -- 2024-12-13
- 2025-01-14 -- 2025-05-12
Duration (In Weeks)
16
Pathway Courses
- IT Essentials I: PC Hardware, Software, and Practical Online Applications CompTIA A+
- IT Essentials II: Network Operating Systems CompTIA Network +
- Guide to Business Continuity and Disaster Recovery
- Cyber Ethics, Professionalism, and Career Development
Digital Badges Awarded
Participants will be presented with digital badges upon the completion of each course and the successful passing of industry certification exams, contingent on the inclusion of a certification exam prep course in the pathway. Additionally, graduates of the pathway will be awarded with a pathway badge.
